This Policy explains how on88 collects, uses, stores, and protects your personal data. We are committed to handling your information responsibly and transparently, consistent with international data protection principles.
Six core commitments that govern how on88 handles your personal data at every stage.
on88 collects only the personal data that is necessary to operate your account, comply with regulatory obligations, and deliver the services you use. We do not collect data speculatively or in excess of operational need.
All personal data held by on88 is stored in encrypted, access-controlled environments. Payment data is handled under PCI-DSS compliant processes. Internal access to personal data is restricted on a strict need-to-know basis.
on88 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data shared with service providers is governed by binding data processing agreements with strict use limitations.
You have rights over your personal data including the right to access, correct, and in certain circumstances request deletion of your data. on88 maintains a straightforward process for handling data subject requests.
on88 retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable regulatory and legal obligations. Retention schedules are reviewed regularly.
This Policy sets out in plain language what data on88 collects, why, how it is used, and who it may be shared with. We update this Policy whenever our practices materially change and notify affected users accordingly.
This Privacy Policy ("Policy") describes how on88 ("on88", "we", "us", "our"), operator of the online gambling platform at https://on88.vu ("Platform"), collects, uses, stores, and protects the personal data of users ("you", "your") who register for, access, or interact with the Platform.
on88 is committed to processing personal data in accordance with internationally recognised data protection principles, including the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity and confidentiality.
By using the on88 Platform, you acknowledge that you have read and understood this Policy. This Policy forms part of the on88 Terms and Conditions and should be read together with the Terms & Conditions. Where there is any inconsistency between this Policy and the Terms, the Terms shall prevail.
on88 acts as the data controller in respect of personal data collected through the Platform. As data controller, on88 determines the purposes and means of processing personal data collected from users. Where on88 engages third-party service providers to process personal data on its behalf, those providers act as data processors and are subject to binding contractual obligations limiting their use of data to the specified purpose only.
For all data protection enquiries, you may contact on88 at [email protected] (plain text — not a clickable link).
on88 collects personal data through the following categories of interaction with the Platform:
When you create an on88 account, we collect: full legal name, date of birth, email address, mobile phone number, and preferred currency (MYR). This data is required to establish and maintain your account.
To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations, on88 may request: government-issued identity document (e.g., Malaysian IC or passport), proof of residential address, and source-of-funds documentation. KYC data is handled under additional confidentiality controls.
We collect details of deposits and withdrawals, including transaction amounts, timestamps, and payment method references. on88 does not store full payment card numbers. Payment data is processed by PCI-DSS compliant third-party payment providers.
We collect records of all bets placed, games played, wagering amounts, outcomes, and session durations. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory compliance.
When you access the Platform, we automatically collect: IP address, device type, operating system, browser type and version, session timestamps, and pages visited. This data is collected via server logs and cookies.
We retain records of communications between you and on88 support, including live chat transcripts and email correspondence, for quality assurance, dispute resolution, and regulatory audit purposes.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing betting and gaming services | Betting activity, session data |
| AML / KYC compliance and fraud prevention | KYC data, financial data, technical data |
| Responsible gaming monitoring | Betting activity, session data, account settings |
| Customer support and dispute resolution | Communications data, betting activity |
| Platform security and abuse prevention | Technical data, device data, IP address |
| Service improvement and analytics | Aggregated technical data (anonymised where possible) |
| Regulatory reporting | As required by applicable licensing obligations |
on88 does not use personal data for automated profiling that produces legal or similarly significant effects without human review.
on88 processes personal data on the following legal bases:
on88 does not sell personal data. We may share personal data with the following categories of recipient in the circumstances described:
on88 uses cookies and similar tracking technologies to operate the Platform, maintain session state, prevent fraud, and collect anonymised usage analytics. The following cookie categories are used:
You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may impair Platform functionality. on88 does not use advertising or cross-site tracking cookies.
on88 retains personal data for the following minimum periods, after which data is securely deleted or anonymised unless extended retention is required by law:
on88 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While on88 takes data security seriously, no online platform can guarantee absolute security. You are responsible for maintaining the security of your on88 login credentials. If you suspect unauthorised access to your account, contact on88 support immediately via live chat.
on88 may transfer personal data to, and process personal data in, jurisdictions outside Malaysia in connection with the operation of its Platform and the engagement of third-party service providers. Where personal data is transferred internationally, on88 ensures that appropriate safeguards are in place, including contractual clauses requiring the recipient to apply equivalent data protection standards to those applied by on88.
By using the on88 Platform, you consent to the transfer of your personal data to and processing of your data in jurisdictions where on88's infrastructure and service providers are located.
Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by on88:
To exercise any of the above rights, contact on88 at [email protected] (plain text). on88 will respond within thirty (30) days of receiving a verifiable request.
The on88 Platform is intended exclusively for users aged 21 years and above. on88 does not knowingly collect personal data from individuals below this age. If on88 becomes aware that it has inadvertently collected data from a minor, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on on88, please notify us at [email protected] (plain text).
on88 reserves the right to amend this Policy at any time. Where amendments are material, on88 will provide advance notice via account notification or a prominent notice on the Platform at least seven (7) days before the amended Policy takes effect. The date of the most recent revision is indicated at the top of this page. Your continued use of the Platform following the effective date of the revised Policy constitutes your acceptance of the updated terms.
For any privacy-related queries, data subject requests, or concerns regarding on88's data handling practices, please contact our support team via 24/7 live chat on the Platform, or write to us at [email protected] (plain text — not a clickable link). on88 endeavours to respond to all written privacy enquiries within fourteen (14) calendar days.
This Privacy Policy was last revised on 1 June 2026 and supersedes all prior versions published by on88.
Transparent terms, secure infrastructure, and MYR-native payments. For Malaysian players aged 21 and above.
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